Returns & Exchanges

We want you to feel confident and beautiful in your selection; therefore, we offer a flexible return policy for our ready-to-wear collections and accessories within 14 days of delivery. Please note that due to their unique nature, custom-made bridal gowns are final sale and cannot be returned.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn, unwashed items with all original tags and packaging into the shipping box.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund or store credit will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing